CrossRoads RV has announced a new initiative for the company – the Dealer Support Crew (DSC). According to CrossRoads, the DSC marks the “next evolution in CrossRoads’ continuing commitment [to] creating the best dealer relationships in the industry.”
The DSC team is focused on dramatically enhancing the relationship between CrossRoads and its dealers. The goal is more “touches” with CrossRoads dealers – and not just from the typical industry sales perspective. The DSC team will be visiting with dealers, at their locations, to assist with all aspects of business between the dealer and CrossRoads. These aspects will include, but are not limited to: Customer Service, Parts Support, Product Training, and Delivery Follow-up.