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The RVGuide News Blog is your source for latest news and stories from the world of recreational vehicles. Check back regularly as the RVGuide Blog is updated with the latest information, photos and video from manufacturers, trade shows and the RV community.

By: On: Monday September 17 2012

CrossRoads Cruiser AireCrossRoads RV has announced a new initiative for the company – the Dealer Support Crew (DSC). According to CrossRoads, the DSC marks the “next evolution in CrossRoads’ continuing commitment [to] creating the best dealer relationships in the industry.”

The DSC team is focused on dramatically enhancing the relationship between CrossRoads and its dealers. The goal is more “touches” with CrossRoads dealers – and not just from the typical industry sales perspective. The DSC team will be visiting with dealers, at their locations, to assist with all aspects of business between the dealer and CrossRoads. These aspects will include, but are not limited to: Customer Service, Parts Support, Product Training, and Delivery Follow-up.

By: On: Wednesday September 12 2012

CrossRoads RV LogoCrossRoads RV has announced that is rolling out a new service and support program called the 12-Point Promise Program, effective immediately.

“We took a look at our current warranty process from the point of view of the dealer and the retail owner. We realized it could be improved. So we did,” says Don Emahiser, CrossRoads RV president. “The result is a genuine warranty package which allows CrossRoads dealers to provide worldclass service to their customers.”

By: On: Monday July 5 2010

thor-lg0705Thor Industries has decided to launch a new RV company that will focus on building luxury fifth wheels.

Don Emahiser, who most recently was president and chief executive officer of fifth wheel manufacturer Carriage Inc., has been named president of the new Thor subsidiary.

We haven’t seen any photos or floor plans yet, but Thor expects prototypes of the new units to be completed in time for the 2010 National RV Trade Show in Louisville, Ky., which runs from November 30 to December 2.

Thor is still in the process of securing a plant for new company and workers still need to be hired.




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