Three Prime Time brands – LaCrosse, Tracer, and Crusader – will be honored during the “Celebrate Excellence: All-Industry Gala” at the RVDA National Convention on October 5, 2011. Each of the brands was recognized for scoring 80 percent or above in overall dealer satisfaction as measured in the Dealer Satisfaction Index (DSI) survey conducted by RVDA. The DSI survey, which determines the Quality Circle Award winners, rates manufacturers’ performance in eight core areas: vehicle reliability/quality, parts support, dealership warranty support, vehicle design, sales support, sales territory, competitive price/value, and overall dealer communications.
RVGuide News Blog
The RVGuide News Blog is your source for latest news and stories from the world of recreational vehicles. Check back regularly as the RVGuide Blog is updated with the latest information, photos and video from manufacturers, trade shows and the RV community.
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