They stand behind their product

I have had issues with window leaks that have extended beyond the warranty but KZ has agreed to fix the problem, including the stained paneling. Good for you KZ, you have restored my faith in American business!
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Will they stand behing their product?

I purchased a 2011 Spree Escape 14RB. The overall quality and fit/finish for a rig in this price range is very good. I have had an ongoing problem with the hot water tank and the windows leaking. These occured during the warranty but now that the warranty (1 year for this model) is over the manufact...urer is balking at repairing the issues. The most serious issue is mold/stained paneling behind the couch cushion from the window leak above. I just dropped my unit off at their local dealer, per their request. Stay tuned to see how well they stand behind their product and customer satifaction. I will update this review with the outcome.
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