RV News | News article: CrossRoads RV Rolls Unveils New Service and Support Program - RVGuide.com Blog

CrossRoads RV Rolls Unveils New Service and Support Program

By: On: Wednesday September 12 2012

CrossRoads RV LogoCrossRoads RV has announced that is rolling out a new service and support program called the 12-Point Promise Program, effective immediately.

“We took a look at our current warranty process from the point of view of the dealer and the retail owner. We realized it could be improved. So we did,” says Don Emahiser, CrossRoads RV president. “The result is a genuine warranty package which allows CrossRoads dealers to provide worldclass service to their customers.”

According to CrossRoads RV, the 12-Point Promise Program provides a comprehensive platform for all aspects of owner satisfaction from delivery to maintenance to service. It will also benefit existing customers as CrossRoads dealers are better prepared to service their needs. Complete information on the 12-Point Promise will be rolled-out at the upcoming Thor Open House Sept. 18-20 at the RV Hall of Fame in Elkhart, Ind.

“We truly believe the 12-Point Promise program is a tremendous value to CrossRoads dealers,” says Emahiser. “Ultimately we want ‘the happiest owners on earth,’ and that is the end game of this new CrossRoads initiative.”

Share this post
  • Digg
  • Facebook
  • Twitter
  • StumbleUpon
  • Delicious

    Leave a Reply

    Your email address will not be published. Required fields are marked *





    Recent Blog Posts

    Recent Comments

    • James D Taylor
      We are very pleased with our Travel Trailer and Ram pick-up truck. We do a lot of...
    • Gary Shade
      we have a 2017 fleetwood flair 26d .we are looking for front seat couvers and what typr...
    • janis
      I need sizes 60″x 30″ and 50″ X 22″
    • Neil Blumenfield
      I have had AAA Premier RV for a year. It is useless. Have needed help 3x. Once,...