2019 Heartland Cyclone CY 4007

2019 Heartland Cyclone CY 4007 pictures, prices, information, and specifications.

2019 Heartland Cyclone CY 4007 floorplan

MSRP

$132,611

Type

Toy Hauler

Rating

#1 of 47 Heartland Toy Hauler RV's

2reviews

User Reviews

2 reviews

We love it!

By Matt (I am an Owner) on May 05, 2020

We have had our Cyclone 4007 for over a year now. Absolutely love the floor plan. Every RV you buy regardless of the manufacture, is going to have problems. Luckily our problems have been very minor. Some misc. interior trim pieces loose, loose tv cable connections, and a few other minor issues. ... Nothing that would stop us from camping in it though. We have not had any of the problems mentioned from the other review. We did do a really good PDI (pre-delivery inspection). The dealer fixed a few minor issues while we did paperwork (I should note that this is our 3rd RV, so we have a very good idea of what to look for).

Rating breakdown

Performance

Interior

Quality & Reliability

Value

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DO NOT BUY!

By chelsea (I am an Owner) on Dec 07, 2019

To whom it may concern,Prior to purchasing an RV I called several RV repair shops and simply asked them which brands they would recommend to buy based on which ones were the easiest to work on and broke down the least. Heartland was often recommended and the brand we chose to purchase. Since purchase ... we have had nothing but a year and a half of problems. Once we hooked up our water during the first weekn it began spewing water from behind the hook up. The cause of this was that the fitting connecting the hot water heater to the RV wasnâ€™t secure and was allowing well over 100 gallons of water to spew into the underbelly of our RV. Next we had a leak in the toilet that cost a couple of hundred dollars to fix and after that our garage AC stopped working in the middle of a New Mexico summer. We then started working with Adam Batson to get the AC fixed. After 2 months of sending him pictures of what we needed fixed several times we finally got the AC delivered. We had the RV repairmen at the RV to fix the AC, slide valves in our dump tanks, and the water selector switch. They quickly noticed they sent us the wrong AC. Once we got the correct AC we were told that the old one had stopped working because when it was installed the freeze sensor wasnâ€™t in the coil/fins as it should have been causing the compressor to run too long and not shut down when it should and thus shortening the life of the compressor. Next we had had water leaking from under our sink. We ultimately found out it was caused by a faulty fauced and caused all of the wood and wood paneling around the kitchen sink to rot and need to be replaced which also took months to complete. After ournext move we arrived and the couches in the garages were both flat against the sides of the RV. The metal on the happy jack lifts had bent allowing them to once again fall during our move. I called Adam who told me that Happy Jack would not authorize to replace the part. I got the happy jack information from him. I explained to the man there what had happened and he asked me if there were pins in the couches to secure the couches and prevent them from falling. I told him that when we received the RV the couches were down and that there were no pins in He explained that this is why the parts bent during transport and that it should have come with these pins. He agreed to send me the new parts, which arrived a few days later. Next we had to work to get our auto leveler fixed. When we would hit the auto level button it would begin to level and then it would extend the legs on one side of the RV as far as it could and the legs on the opposing side wouldnâ€™t move at all causing the RV to almost tip over. When the RV repairman was here to install the AC he was able to diagnose the problem. I called Adam and put him on speakerphone to talk to the repairman and myself at the same time so there was no confusion. I was assured that he was putting in the parts request and they would be shipped out. I didnâ€™t receive them the following week and was out of town for 6 days the week after that. I figured that after two weeks I would return home to the parts being delivered but this was not the case. I called Adam the next business day and was told that for some reason the parts department had not gotten the order. He was also trying to order the wrong part for the auto leveler despite the repairman clearly explaining it to both of us while he was on speakerphone. We are now over three weeks since the original parts should have been submitted to the parts department. It is very clear from the amount of problems that we have had with this RV that itâ€™s construction was very rushed and not well done. Between the constant problems we have had and the difficulty to get things fixed I would not recommend buying this brand of RV to anyone that asks. 12/6/2019 We recently ended up getting the auto leveler fixed. After having changed the computer and batteries we found out that the problems were happening because the leveling sensor on the back was in fact installed backwards. About two weeks after this was fixed we were home cleaning when our electric turned off. We were surprised because we have a surge protector in place. When we were checking all of the connections we were surprised to see that the plug to the RV and 50 amp cord were all burned. We took it in to get fixed and were informed that the reason the surge protector hadnâ€™t stopped it was because it was the result of a lose ground wire in the RV. Once the ground wire, new 50 amp cord and connection to the RV were all fixed we still did not have power. The electrician immediately knew that the transfer switch was bad. Once this was replaced we had electricity again. I am furious with how this company does business. They provide a cheap and unsafe product. If we hadn't been home when the electricity went out our entire RV and 5 animals could have died in an electric fire. DO NOT BUY THIS PRODUCT!

Rating breakdown

Performance

Interior

Quality & Reliability

Value

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