Prime Time Earns Award From RVDA
Prime Time Manufacturing was awarded the prestigious Quality Circle Award from the Recreation Vehicle Dealers’ Association (RVDA) in a ceremony kicking off the 2010 RVIA Louisville trade show.
“Prime Time Manufacturing is honored to have earned the Quality Circle Award in our very first year of business,” says Jeff Rank, Prime Time president. “This award is a tremendous credit to the hard work and commitment of all our employees who have come together with a joint mission to build high quality products, while providing industry-leading services to our dealers.”
Prime Time was recognized for scoring 80 percent or above in overall dealer satisfaction as measured in the Dealer Satisfaction Index (DSI) survey conducted by RVDA. The DSI survey, which determines the Quality Circle Award winners, rates manufacturers’ performance in eight core areas: vehicle reliability/quality, parts support, dealership warranty support, vehicle design, sales support, sales territory, competitive price/value, and overall dealer communications.
“The DSI survey is an important tool for the measurement of the quality of our products, our manufacturing processes, and our sales and service policies,” says Rank. “We want to thank our valued dealer partners for honoring us with this prestigious award. Prime Time has geared up with an outstanding line-up of innovative and high quality towables for 2011 and we look forward to serving our dealers and retail customers with more award-winning products and services.”